HGR & COVID-19: A Message To Our Clients & Community
Read Official Statement

UPDATED MARCH 24th, 2020

A message to our clients and our community:

It goes without saying that we are in the midst of a very challenging situation. We at Home Group Realty have been carefully monitoring the COVID-19 outbreak and while circumstances are changing constantly and rapidly we can and will navigate these difficult times by working together.

Your home is a sanctuary and we want to help you protect your home and your family from this virus. You have trusted us to work with you and your family on your home purchase or sale. We also understand the need and importance of continuity and supporting your long term goals.

Here's what you need to know:

  • Both our Guelph and Fergus offices are closed to the public, staff and agents until further notice. Our team of sales representatives and administration are working remotely, and we are able to do this in an efficient manner with little to no disruption to you.
  • We are no longer allowing public or agent open houses on any of our listings.
  • We will avoid conducting in-person meetings and will replace those interactions with online, video and phone conversations.
  • We are in constant contact with our legal and mortgage partners to ensure all existing transactions will be serviced and closed in a timely manner and to minimize any inconvenience to you. We have the technology to conduct business electronically through digital signatures and electronic funds transfer.
  • We will facilitate showings primarily through video and digital materials. If you wish to allow in-person showings of your property, we are booking private showings under strict conditions only. Agents will be in touch with you to discuss risk level and plans for ensuring the safety of you and your family, should you choose to allow showings to continue.

We understand and fully support any decision at this point to suspend activity on your listing or curtail showings until this situation has stabilized.

We will provide regular updates throughout this critical period through your agent and our brokerage

While this situation continues to evolve, we are here to support you and your families throughout your real estate journey. Stay strong and stay calm. Help each other out and together we will emerge at the end of this as a stronger community.

- Paul Fitzpatrick, Broker of Record


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